How often have we heard this plattitude from CEOs and top
managers over the last several years? ... It's a good example of the
knowing/doing gap--that place where good ideas and intentions fall
short a couple of possible reasons. The first one is that the
competence to carry them out haven't yet been identified or built. The
second likely cuprit is that deeply-held organizational values have not
yet been identified, released and replaced. That piece requires lots of
hard work and organizational soul-searching.
Ideas translate into values which translate into action. Miss the middle step and you have confused employees. The step from confusion to cynicism is a short one.
Personal mastery is one of the five building blocks of Peter Senge's organizational learning construct.
This has been the hot topic for the last several years. More than
xx
books are released each year on this subject. Check publications such
as Harvard Business Review for the last few years and note the volume
of articles penned discussing leadership.